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Frequently Asked Questions

Below Are Questions that are usually asked:

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  • - Monday-Friday 9a-7p EST.

  • - All surfaces wiped
  • - Floors vacuumed and mopped
  • - Bedmaking
  • - Trash taken out (trash and recycle properly disposed of)
  • - Dishes washed
  • - Light organization

  • All Signature cleaning in addition to:
  • - Detailed dusting and surfaces wiped
  • - Baseboards, door trim, walls
  • - Backsplash and faucets wiped and polished
  • - Disinfecting of highly touched surfaces (light switches and doorknobs)
  • - Grout cleaning (Contact owner/office for additional information & disclosures)

  • All cleaning tiers in addition too:
  • - Laundry Wash Dry Fold Put Away
  • - Restock and inventory check
  • - Organizing, donating, and staging

*THIS PROCESS TURNS THE HOME INTO A BRAND NEW CLEAN SPACE.*

Just call/email to schedule a free in-home evaluation to meet the owner/manager and receive an onsite estimate to move forward with booking your clean!

Norcy Clean is fully insured. If something happens, please call the office immediately for further instructions and we will handle the situation for you!

  • - Custom House Management Services
  • - Holiday Set Up/Break Down
  • - Virtual Consultations
  • - Event Party Cleanup

If there is an issue with the condition of the clean, please contact the office within 2 business days to discuss the issue and Norcy Clean will send a cleaner free of charge to reconcile the issue and touch up the areas that were not properly accounted for.

  • Cancellations: Please see cancellations policy page for further information
  • Refunds: Norcy Clean does not support refunds after cleaning has taken place. Please call the office to discuss how Norcy Clean can accommodate you based on the situation.

All clientele personal information is stored securely in the office under lock and key. Any keys or codes that are given are not shared with others outside of the office and managerial staff.

If you're not sure where to start, think about your biggest pain point right now. Is your home physically messy? Try Norcy Clean. Need help getting settled or organized? Go with Norcy House Management. Feeling overwhelmed mentally or emotionally? That’s where The Norcy Method comes in. Still unsure? Reach out — we’ll help guide you!

Our cleaning rates are based on the number of bedrooms and bathrooms, priced by the job plus taxes. You can get an instant quote by using our booking page or messaging us directly.

Yes, we bring all professional-grade products and tools. If you have specific products you'd like us to use, just let us know during booking.

Absolutely. That is our specialty under Norcy House Manager Services! We can unpack, organize, and reset your new space to make it feel like home fast.

No problem! We offer combo packages that include both Norcy Clean and Norcy House Manager Services. Let us know your goals and we’ll customize the experience for you.

The Norcy Method is a custom to your needs including life & biz coaching & accountability service rooted in structure, mindset, and wellness. Whether you’re transitioning in life, feeling stuck, or need support building better habits, we’ll walk with you through it — step by step.